THE HEART OF TACKETT LLC
Effective Date: March 16. 2026
This Refund and Reservation Policy outlines the terms for reservations made through the website operated by THE HEART OF TACKETT LLC.
No Refund Policy
All reservations are non-refundable once they are booked and paid for.
Reservation Changes or Cancellation
Customers may request to cancel or change their reservation date if the request is made at least fourteen (14) days before the scheduled start date of the reservation.
For example, if a reservation is scheduled to begin on April 15, 2026, the customer must contact us no later than April 1, 2026 in order to request a cancellation or date change.
If a cancellation request is made within this timeframe:
- No monetary refund will be issued.
- The reservation may be rescheduled to another available date, or
- The total amount paid may be issued as credit that can be used toward a future reservation.
Late Cancellations
Requests to cancel or modify a reservation made less than fourteen (14) days before the reservation start date will not be eligible for rescheduling or credit.
How to Request Changes
To request a cancellation, date change, or reservation credit, customers must contact us directly by phone.
Phone: 423-504-0466
Exceptions
THE HEART OF TACKETT LLC reserves the right, at its sole discretion, to make exceptions to this policy in rare or extraordinary circumstances.
Agreement to Policy
By making a reservation through our website, customers acknowledge that they have read and agree to this Refund and Reservation Policy.