THE HEART OF TACKETT LLC Effective Date: March 16, 2026
THE HEART OF TACKETT LLC (“we,” “our,” or “us”) operates this website to provide information and reservations for our campground cabin rentals. This Privacy Policy explains how we collect, use, and protect your information when you use our website.
Information We Collect
We may collect personal information that you voluntarily provide when you:
- Create an account on our website
- Make a reservation or purchase through our website
- Contact us through forms or email
- Leave comments on the site
Personal information may include:
- Name
- Email address
- Phone number
- Billing details necessary to complete a reservation
- Any information you voluntarily provide in forms or comments
Liability Waivers and Photo ID Customers who submit a liability waiver and upload pictures of their photo ID for campground reservations have their signed waiver and uploaded ID images stored securely on our servers. These documents are protected with industry-standard security measures and are only accessible to authorized personnel for verification, safety, and legal compliance purposes.
Payment Processing
All payments on our website are processed securely through our third-party payment processor, Clover.
We do not store or process payment card information on our servers. Payment information is transmitted directly to our payment processor through secure encrypted connections and handled according to their security standards.
All transactions are conducted through a secure HTTPS encrypted connection.
Account Information
For users that register on our website (if any), we store the personal information they provide in their user profile.
All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Cookies
Our website uses cookies to improve functionality and user experience.
Cookies may be used to:
- Keep users logged into their accounts
- Remember user preferences
- Help the website function properly
- Improve performance and usability
You can choose to disable cookies through your browser settings, though some features of the site may not function properly if cookies are disabled.
Log Data
Like most websites, we automatically collect certain technical information when visitors access the site. This may include:
- Internet Protocol (IP) address
- Browser type
- Device type
- Pages visited
- Date and time of access
This information is used for site security, maintenance, and analytics.
If you request a password reset, your IP address will be included in the reset email.
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help spam detection.
How We Use Your Information
We may use your information to:
- Process reservations and purchases
- Provide customer service and respond to inquiries
- Manage user accounts
- Improve website performance and security
- Comply with legal obligations
We do not sell or rent your personal information to third parties.
Data Sharing
We only share information when necessary to operate the website and services, such as:
- Payment processors (for transaction processing)
- Website hosting providers
- Security or spam-prevention services
Information may also be disclosed if required by law or to protect the rights and safety of our business, customers, or others.
Data Security
We take reasonable measures to protect your information, including liability waivers and uploaded photo ID images. Our website uses HTTPS encryption to protect data transmitted between your browser and our servers. All stored documents and personal data are safeguarded with appropriate technical and organizational security controls.
Data Retention
We retain personal data only as long as necessary to provide services, maintain accounts, comply with legal obligations, resolve disputes, and enforce our agreements.
Reservation or transaction records, liability waivers, and photo ID images may be retained for accounting, tax, safety, or legal purposes.
Your Rights Over Your Data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us.
You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, safety, or security purposes (such as liability waivers or reservation records).
To request removal of your data please contact us at heartoftackett@gmail.com or 423-504-0466.
Third-Party Services
Our website may rely on third-party services or plugins that may collect limited technical data necessary for their functionality. These services operate under their own privacy policies.
Children’s Information
Our website and services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Information
If you have any questions about this Privacy Policy or how your information is handled, please contact:
THE HEART OF TACKETT LLC Email: heartoftackett@gmail.com Phone: 423-504-0466